Cancellation Policy

1. Scope

This policy applies to all digital services offered by Mojomax, including but not limited to:

• • SEO Backlink Packages & Local SEO
• • Google Business Profile (GBP) Optimization
• • Technical SEO, On-Page SEO & Off-Page SEO
• • Guest Posting & Citation Building
• • Monthly SEO Plans & Retainers
• • SEO Consulting and custom digital marketing solutions

2. Cancellation Before Work Begins

You may request to cancel your order before work has started.

If the cancellation request is approved and no work has commenced, you may be eligible for a full or partial refund in accordance with our Refund Policy.

Approval is at Mojomax's discretion after reviewing the order status.

3. Cancellation After Work Begins

Once work has started on your project, the order generally cannot be cancelled.

This is because our services involve customized planning, research, outreach, optimization, and other work that begins soon after payment.

If only part of the agreed work has been completed, Mojomax may, at its discretion, consider a partial refund where appropriate.

4. Subscription Services

For recurring monthly services:

• • You may cancel your subscription at any time before the next billing cycle.
• • Cancellation prevents future renewals but does not affect services already provided during the current billing period.
• • No refund will be issued for work already completed in the active billing period unless required by applicable law or otherwise agreed.

5. Customer Delays

If an order cannot proceed because required information or access has not been provided by the customer, Mojomax may place the project on hold.

Orders left inactive for an extended period may be closed after reasonable notice. Any refund, if applicable, will be determined based on the work already completed.

6. Cancellation by Mojomax

We reserve the right to cancel or refuse a service if:

• • Required project information is not provided within a reasonable timeframe.
• • Payment is not successfully completed.
• • Fraudulent or suspicious activity is detected.
• • The requested work would violate applicable laws or third-party rights.
• • The project falls outside our service scope.
• • The customer breaches our Terms & Conditions.

Where appropriate, any eligible refund will be handled in accordance with our Refund Policy.

7. How to Request a Cancellation

To request cancellation, please contact our support team with:

• • Your full name
• • Order number
• • Email address used for the order
• • Service purchased
• • Reason for cancellation

Requests should be submitted as soon as possible to improve the likelihood that cancellation can be processed before work begins.

8. Processing Cancellation Requests

We aim to review cancellation requests within 2–5 business days. If additional information is required, we will contact you using the email address provided with your order.

9. Related Policies

This Cancellation Policy should be read together with our:

• • Privacy Policy
• • Terms & Conditions
• • Refund Policy
• • Shipping & Delivery Policy
• • Disclaimer

10. Changes to This Policy

Mojomax may update this Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after the updated policy is published constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Cancellation Policy or wish to request cancellation of an order, please contact us: